Terms of Service

Last Updated: August 24, 2026

Welcome to Stillexy. These Terms of Service ("Terms") govern your access to and use of the Stillexy website, online store, products, services, content, features, and related services (collectively, the "Services").

By accessing or using our Services, placing an order, or purchasing a product from Stillexy, you agree to be bound by these Terms and any policies referenced herein, including our Refund & Return Policy and Privacy Policy.

If you do not agree with these Terms, please do not use our Services.

1. Eligibility and Use of Our Services

By using our Services, you represent that you are legally permitted to enter into a binding agreement under the laws applicable to you.

If you are under the age of majority in your jurisdiction, you may use our Services only with the involvement and consent of a parent or legal guardian, where permitted by applicable law.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account.

2. Our Products

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.

However, colors and visual appearance may vary depending on your device, screen, settings, or other technical factors.

Product descriptions, specifications, availability, pricing, and other information may be updated or changed at any time without prior notice.

We reserve the right to discontinue products, limit quantities, or restrict purchases to particular customers, geographic regions, or jurisdictions where reasonably necessary.

Nothing in these Terms excludes any mandatory consumer rights applicable to your purchase.

3. Orders and Acceptance

When you place an order through our website, you are submitting an offer to purchase the selected products.

Your order is not considered accepted until Stillexy has processed the payment and provided an order confirmation.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving suspected fraud, pricing or product errors, inventory issues, unauthorized transactions, or violations of these Terms.

If we cancel or modify an order after payment has been received, we will provide an appropriate refund for the amount charged for the affected order, subject to applicable law.

Please carefully review your order before completing your purchase.

4. Prices, Payments, and Taxes

All prices displayed on our website are subject to change without prior notice.

The price charged for your purchase will generally be the price displayed at the time the order is submitted, as confirmed in your order confirmation.

Unless otherwise stated, applicable taxes, shipping charges, customs duties, import fees, or other charges may apply depending on your location and the applicable laws.

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

5. Shipping and Delivery

Shipping and delivery times displayed on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including carrier delays, customs processing, weather, natural disasters, transportation disruptions, governmental actions, or other unforeseen circumstances.

We will make reasonable efforts to assist customers with delivery-related issues.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws concerning delivery, non-delivery, or delayed delivery.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms.

Unless a longer period or different remedy is required by applicable law, eligible customers may request a return within the period specified in our Refund & Return Policy.

You can review our Refund & Return Policy on our website or contact our support team for assistance.

7. Intellectual Property

All content available through our Services, including but not limited to our trademarks, logos, names, text, graphics, images, photographs, videos, product descriptions, designs, layouts, and other materials, is owned by or licensed to Stillexy and is protected by applicable intellectual property laws.

You may access and use our Services for personal and lawful purposes only.

You may not reproduce, copy, modify, distribute, publish, sell, create derivative works from, or commercially exploit any portion of our Services without our prior written permission.

All rights not expressly granted to you are reserved by Stillexy and its licensors.

8. Third-Party Services and Links

Our Services may contain links, integrations, or features provided by third parties.

We do not control or guarantee the availability, accuracy, security, or content of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those third parties.

We are not responsible for transactions or interactions that you independently undertake with third-party providers, except where otherwise required by applicable law.

9. Shopify

Stillexy uses Shopify to provide the technology and infrastructure supporting our online store.

However, purchases made through our store are transactions between you and Stillexy.

Shopify is not the seller of the products offered by Stillexy and is not responsible for the products, orders, shipping, refunds, or customer service provided by Stillexy, except where required by applicable law.

10. Privacy

Your use of our Services is also governed by our Privacy Policy.

By using our Services, you acknowledge that personal information may be collected, processed, stored, and shared with service providers as necessary to operate our business, process payments, fulfill orders, provide customer support, prevent fraud, and otherwise provide the Services.

Please review our Privacy Policy for additional information about how your personal information is handled.

11. Customer Reviews and Feedback

If you voluntarily submit reviews, comments, photographs, suggestions, testimonials, or other content to Stillexy ("Feedback"), you represent that you have the right to provide such content and that it does not violate the rights of any third party or applicable law.

To the extent permitted by law, you grant Stillexy a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, publish, and distribute your Feedback for purposes related to operating, improving, and promoting our Services.

We reserve the right to remove content that we reasonably believe violates these Terms, applicable law, or the rights of others.

12. Prohibited Activities

You agree not to use our Services:

• For any unlawful or fraudulent purpose.

• To violate applicable laws or regulations.

• To infringe upon the intellectual property or other rights of Stillexy or third parties.

• To impersonate another person or entity.

• To submit false, misleading, or fraudulent information.

• To interfere with the security or operation of our website.

• To introduce viruses, malware, or other harmful code.

• To use automated systems, bots, scraping tools, or similar technologies to access or extract information from our Services without our prior written authorization.

• To interfere with another person's ability to use or enjoy our Services.

We may suspend or terminate access to our Services where we reasonably believe that these Terms have been violated.

13. Errors and Inaccuracies

From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping information, or other content.

Where permitted by applicable law, we reserve the right to correct such errors and to cancel or modify affected orders.

If an order is canceled after payment due to an error, we will provide an appropriate refund for the affected amount.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.

We do not guarantee that the website or Services will always be uninterrupted, secure, accurate, or error-free.

To the extent permitted by law, we disclaim implied warranties that are not expressly provided by us.

Nothing in these Terms excludes or limits any warranty, guarantee, statutory right, or consumer protection that cannot legally be excluded or limited in your jurisdiction.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Stillexy and its affiliates, employees, contractors, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through our website.

This may include, where legally permitted, loss of profits, revenue, data, business opportunities, or other intangible losses.

However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Stillexy, its affiliates, employees, contractors, service providers, and partners from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your violation of the rights of a third party.

This provision does not apply to the extent that the claim results from Stillexy's own unlawful conduct or from rights that cannot legally be waived.

17. Termination

We may suspend or terminate your access to the Services if you materially violate these Terms, engage in fraudulent or unlawful activity, or otherwise misuse the Services.

Termination will not affect rights or obligations that arose before termination or provisions that are intended to survive termination.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.

19. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

20. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our Services.

If a conflict exists between these Terms and a specific policy relating to a particular transaction, the specific policy will apply to the extent necessary to resolve that conflict.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other circumstances.

The most current version will always be posted on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.

22. Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which Stillexy is legally established, except to the extent that mandatory consumer protection laws in your country or jurisdiction provide otherwise.

Nothing in this section prevents a consumer from exercising mandatory rights or bringing a claim in a forum where applicable law permits or requires it.

23. Contact Information

If you have questions regarding these Terms of Service, your order, or our Services, please contact us:

Customer Support:
support@stillexy.com

General Inquiries:
info@stillexy.com

Stillexy

For customer assistance regarding an existing order, we recommend contacting support@stillexy.com.